Return

What if the item doesn’t fit, or I end up not liking something?

You have 14 days Time to decide if the item(s) are right for you. The refund will be issued provided that the Item not damaged, soiled, or altered are.  For more information, see our Cancellation Policy

 

How do I return something?

1. Pack the items, that you want to return, in the package.

2. Address the package to the following address:

RPG - Justin Utermann
Auf dem Kamp 33
58455 Witten
Germany

3. You can drop off the package at any DHL, DPD, or Hermes parcel shop or locker. Please note that Return shipping costs not included from us adopted will be. Raise the displayed Return receipt please keep it safe until we confirm the return.

4. As soon as we receive your return, we’ll send you a confirmation and we’ll refund your purchase amountIf you hadn’t paid for the items yet, your invoice will be reduced by the corresponding amount.

 

Did you receive defective or incorrect items?

Whoops, we’re really sorry about that! Please contact our customer service so we can help you right away.

For this, it’s best to send us a picture of the defective or incorrect item and your order number by email to info@rpg-tuning.de, or contact us directly via WhatsApp.